Condominium Smart Home Package

For first-time smart home users, we typically recommend either the Essential or the Pro package.

• The Essential Package is a great starting point if you primarily want smart control for your most-used areas, such as the Living Room and Master Bedroom.

• The Pro Package is the better choice if you are aiming for a more complete full smart home automation experience across a wider area of your home, offering a richer set of smart features and premium lighting fixtures right from the start.

Pairing requires access to your personal Smart Home application and login details, which, for security and privacy, should remain in your control. Additionally, by pairing the lights yourself, you can easily re-pair them in the event of any network disruption.

To ensure a smooth setup process, we provide comprehensive support: we have recorded video tutorials and detailed manuals on how to easily pair your lights. Please refer to this link for our pairing guides: [Coming Soon]

Absolutely, yes! We understand every home is unique. You are welcome to add-on any extra devices like smart switches, smart fans, or other lighting fixtures to your package. The cost for these additional items will simply be a top-up based on their standard selling price. There are no hidden fees or extra charges for customization—you only pay for the products you add.

These prices are one-time fees. There are no recurring subscription costs or hidden charges associated with any of our lighting packages. The price you see includes the products and the specific 20-minute lighting consultation for that package.

The only cost not covered is the shipping or delivery fee, which will be calculated and added separately based on your location.

Our packages feature the popular Smart Tuya Home Lighting System. This means that any functions or features available within the Smart Tuya application are included, as all our lighting products support this integration. This allows you to control all your lights dimming, scheduling, setting scenes, and automation from a single, convenient app. This single-app control simplifies your smart home experience by eliminating the need to juggle multiple applications.

Regarding physical remote control: Remote control functionality is subject to the specific lighting fixtures chosen, as some models support it. If you require a physical remote control for compatible fixtures, it is available as an optional add-on for an additional fee.

The package prices cover the products and the lighting consultation service only. They do not include installation or wiring work.

To begin the consultation and design process, we require the full package amount to be paid upfront. Please also note that not all our lighting products are not available immediately on the spot; an ordering time of 3 to 7 working days is required before the products are ready for delivery or collection.

Should a product fail within the warranty period, you have two convenient options for making a claim:

Mail-in: You can send the faulty product back to us.

In-Store Drop-off: You may bring the product directly to one of our physical store locations. Please contact us to find the nearest drop-off point.

The Easy Maintenance Lighting Setup primarily refers to our use of retrofit Smart LED Eyeballs (unless you choose an alternative fixture). This design is intended for ultimate convenience: in the event of a light failure or when the product reaches the end of its lifespan, you can easily and safely replace the light source yourself without needing an electrician, minimizing long-term maintenance hassle and cost.

Yes, you certainly can customize your order and select items individually from any tier.

We created these comprehensive packages for your convenience and a hassle-free setup. By choosing a package, you let our professionals handle the complex design and selection process, ensuring a perfectly optimized and integrated lighting system for your home!